Privacy Policy

Perth City Peugeot is committed to safeguarding the privacy of individuals. This Privacy Policy sets out how Perth City Peugeot manages personal information. It is structured as follows:

1. Personal information Perth City Peugeot collects
2. Use and disclosure of personal information
3. Automated decision making
4. Cookies
5. Links to other websites
6. Marketing
7. Overseas transfers
8. Access and correction
9. Contacting Perth City Peugeot and complaints
10. Changes to Privacy Policy

1. Personal information Perth City Peugeot collects

The main types of personal information Perth City Peugeot collects and holds are:

• contact and identification information for individuals seeking to buy or sell vehicles with Perth City Peugeot such as name, date of birth, contact number(s), email address(es), residential and/or business address(es), demographic information (such as postcode, age, gender) and driver's licence details;
• vehicle and servicing details for Perth City Peugeot's customers including vehicle registration, vehicle purchase details, service appointment bookings;
• finance details for Perth City Peugeot's customers seeking finance such as financial, insurance or credit information, marital status, employment details and history;
• contact details for individuals working for Perth City Peugeot's business partners and suppliers;
• information provided by an individual as part of a recruitment process such as name, contact details, prior employment history, qualifications, referee details and, if applicable, details for background checks; and
• other information provided by individuals while interacting with Perth City Peugeot.

Perth City Peugeot collects personal information in the course of running its business in a range of different ways, typically through:

• interactions with individuals (e.g. through any records Perth City Peugeot keeps of telephone calls, or emails received, or messages sent to Perth City Peugeot or posted on Perth City Peugeot's pages on social media);
• Perth City Peugeot's website;
• use of social media;
• employment applications;
• third party service providers; and
• provision of customer service and support.

Where practicable, Perth City Peugeot collects personal information in connection with running its business directly from the individual concerned. On occasion Perth City Peugeot may collect personal information from someone else such as when speaking to a referee for a job applicant or doing screening for onboarding a new supplier or customer.

2. Use and disclosure of personal information

Perth City Peugeot stores personal information in electronic and paper form.

Perth City Peugeot uses and discloses personal information as follows:

• to source vehicles and sell them to Perth City Peugeot's customers and to provide other related services to customers such as vehicle servicing and assist with arranging financing to purchase a vehicle;
• to manage arrangements with Perth City Peugeot's customers and prospective customers;
• to obtain products, services or information from Perth City Peugeot's suppliers;
• to assess what vehicles a person may be interested in purchasing (e.g., based on the person's interests and other information Perth City Peugeot knows about them);
• to operate and manage Perth City Peugeot's website, social media and other communications and media channels;
• subject to applicable laws, to conduct marketing;
• for processing and assessing employment applications; and
• for such other purposes authorised or required by law.

It may be necessary to share personal information with organisations that provide products or services to Perth City Peugeot. For example, Perth City Peugeot may use third party service providers for the organisation of customer care, implementation of promotions, development of offers, communication and contact with customers, organization of events and for the purpose of obtaining advice and managing its affairs. Perth City Peugeot also uses third party service providers for credit card processing/payment and for IT services (hosting services, database maintenance, etc.).

3. Automated decision making

Perth City Peugeot uses computer programs to make decisions affecting a person's interests to offer products or services that could be of interest. This is typically done via AI Agents within website chat or SMS. The sorts of personal information Perth City Peugeot uses in the operation of the computer program is browsing history on Perth City Peugeot's websites, name, contact information, and other information you may input into Perth City Peugeot's websites. The level of human oversight Perth City Peugeot provides over these decisions is limited — responses and recommendations may be generated automatically, with human review available where a person requests it or where required for follow-up by Perth City Peugeot's staff.

4. Cookies

Perth City Peugeot uses cookies on its website. Cookies are small text files that are stored by the website user's browser when they visit a website. This identifies the browser used and can be recognised by Perth City Peugeot's web server. Perth City Peugeot may use cookies to associate a user with social media platforms and, if the user so chooses, enable interaction between the user's activities on Perth City Peugeot's platforms and those social media platforms. Perth City Peugeot's website also uses cookies to analyse website traffic and help provide a better website visitor experience. Website users can make certain choices about the use of cookies through their browser settings. However, if the user disables certain cookies, this may prevent the user from taking full advantage of Perth City Peugeot's website.

5. Links to other websites

Perth City Peugeot's website may contain links to third party websites. Perth City Peugeot does not control or otherwise determine the privacy practices of these third party sites. To find out about their privacy practices, you should check their websites for their privacy policy, or otherwise ask them about their privacy practices.

6. Marketing

If you have received a direct marketing communication from Perth City Peugeot and do not wish to receive these communications from Perth City Peugeot in the future, just use the “unsubscribe” function in the email or SMS, or tick the opt out box on postal communications and return the mailed item to Perth City Peugeot.

7. Overseas transfers

Perth City Peugeot's website/s are hosted in Australia. On occasion, a third party service provider Perth City Peugeot engages or that Perth City Peugeot is instructed to provide information to may be outside of Australia however, the location of the third party would depend on the specific situation.

8. Access and correction

An individual may request access to or correction of any of the personal information Perth City Peugeot holds about them by contacting Perth City Peugeot during business hours on 08 9262 0000 or via the contact page.

Perth City Peugeot may require an individual making a request to verify their identity before processing their request.

Perth City Peugeot will aim to respond to all requests promptly and within 30 days.

Perth City Peugeot may refuse a request where permitted or required by law. Perth City Peugeot will comply with any regulatory requirement to give reasons for its decision.

9. Contacting Perth City Peugeot and complaints

If you have any queries, concerns or complaints about how Perth City Peugeot handles your personal information please contact Perth City Peugeot during business hours on 08 9262 0000 or via the contact page. Perth City Peugeot may require an individual making a request to verify their identity before processing their request.

Please provide sufficient details so that Perth City Peugeot can understand the nature of your concern. In most cases, Perth City Peugeot will ask that you put your request in writing.

Perth City Peugeot takes all complaints seriously and will use reasonable endeavours to investigate and respond to a complaint in writing within 30 days of receiving the written complaint. If you remain unsatisfied by Perth City Peugeot's response to your complaint, you may be entitled to refer your complaint to the Office of the Australian Information Commissioner.

• Phone: 08 9262 0000
• Mailing Address: 501 Albany Hwy, Victoria Park, WA, 6100

10. Changes to Privacy Policy

Perth City Peugeot may make changes to this Privacy Policy by posting the revised policy on its website. Please check back from time to time to review this Privacy Policy.